j333 Privacy Policy

1.1 j333 is a PAGCOR-regulated online casino and sports betting platform serving Filipino players across the Philippines. As part of operating a licensed online gambling platform, j333 is required to collect and process certain personal data. This is unavoidable — operating under PAGCOR's framework requires player identity verification, transaction monitoring, and reporting obligations that are not optional.

1.2 Beyond regulatory requirements, j333 collects data to provide you with a personalised, functional, and secure platform experience. This Policy is intended to be transparent about every category of data we collect, the reason we collect it, and the rights you have over it.

1.3 This Policy should be read alongside j333's Terms & Conditions and Responsible Gaming Policy, all of which govern your use of the j333 platform.

2.1 For the purposes of the Philippine Data Privacy Act, j333 is the personal information controller in respect of personal data collected from players and users of the j333 platform.

2.2 j333 has designated a Data Protection Officer (DPO) responsible for overseeing compliance with the Data Privacy Act and this Policy. Contact details for j333's DPO are provided in Section 15 of this Policy.

j333 collects the following categories of personal data:

j333 collects personal data through the following means:

• Direct submission: When you register an Account, complete KYC verification, make deposits or withdrawals, contact support, or participate in surveys or promotions;
• Automated collection: When you access and use the j333 platform, our systems automatically record technical data including IP addresses, device identifiers, and session activity through server logs, cookies, and similar tracking technologies;
• Third-party sources: From payment processors (such as GCash and PayMaya partners) for transaction confirmation purposes; from identity verification service providers used in the KYC process; and from PAGCOR or other regulatory bodies where data sharing is legally required;
• Publicly available sources: Where necessary for fraud prevention or AML screening, j333 may cross-reference data against publicly available watchlists or sanctions databases.

j333 processes your personal data on the following legal bases, for the stated purposes:

Processing is necessary to provide the j333 gaming service under our Terms & Conditions. This includes Account registration and management, processing deposits and withdrawals via GCash and other supported payment methods, providing customer support, and delivering game services including slots, live casino, bingo, and sports betting.

Processing is necessary for compliance with Philippine legal and regulatory obligations, including: identity verification (KYC) as mandated by PAGCOR; anti-money laundering monitoring and reporting under Republic Act 9160; age verification (21+ requirement under PAGCOR rules); and data retention obligations under applicable law.

Processing is necessary for the legitimate interests of j333, including: fraud detection and prevention; platform security monitoring; responsible gaming monitoring (identifying patterns that may indicate problem gambling); and platform analytics and improvement. j333 has assessed that these interests are not overridden by your privacy rights.

For marketing communications and personalised promotional offers, j333 relies on your explicit consent, which you may withdraw at any time by updating your communication preferences in your j333 Account settings or by contacting j333 support. Withdrawal of marketing consent does not affect the legality of prior processing or the processing of data on other legal bases.

6.1 j333 does not sell personal data. We share personal data only in the circumstances described below, and only to the extent necessary for each purpose:

• PAGCOR: Player data including identity, transaction history, and gaming activity may be shared with PAGCOR as required by j333's operating licence and applicable gaming regulations;
• Anti-Money Laundering Council (AMLC): Suspicious transaction reports and related player data are disclosed to the AMLC as required under Republic Act 9160;
• Payment processors: Financial data necessary to process your GCash, PayMaya, BPI, BDO, Metrobank, or UnionBank transactions is shared with the relevant payment processing partners solely for transaction execution purposes;
• KYC service providers: Identity documents and verification data are processed by j333's contracted identity verification service providers under strict data processing agreements;
• Technology and hosting providers: Infrastructure and cloud service providers who host j333's platform may process personal data in the course of providing their services, subject to contractual data protection obligations;
• Law enforcement and courts: Where j333 is legally required or compelled by a valid court order or regulatory direction to disclose personal data;
• Professional advisors: Legal, accounting, or compliance advisors, subject to professional confidentiality obligations.

7.1 j333's primary data processing infrastructure is located within or serves the Philippines. In certain cases, personal data may be processed by service providers whose infrastructure is located outside the Philippines, including cloud hosting providers.

7.2 Where personal data is transferred outside the Philippines, j333 ensures that appropriate safeguards are in place, including contractual data protection obligations on the receiving party consistent with the standards required by the National Privacy Commission (NPC).

7.3 j333 does not transfer personal data to jurisdictions that do not provide adequate data protection standards without implementing supplementary contractual safeguards.

8.1 j333 retains personal data for as long as is necessary for the purpose for which it was collected, and for the minimum periods required by Philippine law and PAGCOR regulations:

• Account and identity data: Retained for a minimum of five (5) years after Account closure, as required by PAGCOR and AMLC record-keeping obligations;
• Transaction and financial records: Retained for a minimum of five (5) years as required by the AMLC and applicable tax regulations;
• Gaming activity logs: Retained for a minimum of three (3) years to support dispute resolution and regulatory audit;
• Customer support communications: Retained for three (3) years from the date of the most recent interaction;
• Marketing consent records: Retained for the duration of your Account plus three (3) years, to demonstrate lawful consent for communications sent.

8.2 Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in a manner that prevents re-identification.

9.1 j333 implements technical and organisational security measures appropriate to the nature and sensitivity of the personal data we process. These measures include, but are not limited to:

• SSL/TLS encryption for all data in transit between your device and j333's servers;
• Encryption at rest for sensitive stored data, including KYC documents and financial records;
• Hashed (non-reversible) storage of Account passwords — j333 does not store your password in readable form;
• Role-based access controls limiting staff access to personal data to those with a legitimate operational need;
• Regular security assessments and vulnerability monitoring of the j333 platform;
• Incident response procedures for detecting, containing, and notifying affected parties in the event of a personal data breach.

9.2 In the event of a personal data breach affecting your data in a material way, j333 will notify you and the National Privacy Commission (NPC) within seventy-two (72) hours of becoming aware of the breach, as required by the Data Privacy Act and NPC Circular 16-03.

Under the Philippine Data Privacy Act of 2012, you have the following rights in relation to your personal data held by j333:

10.1 To exercise any of your data subject rights, submit a written request to j333's Data Protection Officer at the contact details in Section 15. j333 will respond within thirty (30) calendar days of receiving your verified request. Identity verification may be required before processing your request.

10.2 Certain rights are subject to limitations. For example, the right to erasure does not apply where j333 is required to retain data under PAGCOR regulations, the AMLC, or other applicable Philippine law. In such cases, j333 will explain which data cannot be erased and why.

Cookies are small text files stored on your device when you access the j333 platform. j333 uses cookies and similar tracking technologies (such as local storage and session tokens) to operate the platform, maintain your login session, and understand how players interact with the platform.

• Strictly Necessary Cookies: Required for the platform to function. These include session cookies that maintain your logged-in state and security tokens. These cannot be disabled.
• Functional Cookies: Remember your preferences, such as language settings and game lobby filters, to provide a more personalised experience.
• Analytics Cookies: Collect anonymised data about platform usage patterns — pages visited, game categories browsed, session duration — to help j333 improve platform performance and content.
• Responsible Gaming Cookies: Track session duration locally to support the delivery of time-reminder notifications and deposit limit enforcement on your device.

You may manage non-essential cookies through your browser settings. Note that disabling certain cookies may impair the functionality of the j333 platform. Strictly necessary cookies cannot be disabled, as they are essential to platform operation and security.

12.1 The j333 platform is strictly restricted to persons aged 21 years and above, as required by PAGCOR. j333 does not knowingly collect personal data from persons under 21 years of age.

12.2 If j333 discovers or is notified that personal data has been collected from a person under 21, j333 will immediately suspend the relevant Account, delete the personal data, and report the incident to PAGCOR as required by applicable regulations.

13.1 The j333 platform may contain references to third-party game providers (such as JILI, PG Soft, and Pragmatic Play). While game content is integrated within the j333 platform, certain game providers may independently process technical data related to gameplay. j333 ensures that all game provider integrations are subject to data processing agreements that reflect the obligations of this Policy.

13.2 j333 is not responsible for the privacy practices of any external websites or services that are not operated by j333. This Policy applies only to data processed in connection with your use of j333.asia.

14.1 j333 reserves the right to update or amend this Privacy Policy at any time. Material changes will be communicated to registered players via email and/or a notice on the j333 platform at least fourteen (14) days before the amended Policy takes effect, unless a shorter notice period is required to comply with applicable law or regulatory direction from the NPC or PAGCOR.

14.2 The "Last Updated" date at the top of this Policy reflects the most recent revision. Continued use of the j333 platform after the effective date of any amendment constitutes acceptance of the revised Policy.

14.3 We encourage you to review this Policy periodically to stay informed about how j333 protects your personal data.

For all privacy-related enquiries, data subject rights requests, or concerns about j333's data practices, please contact j333's Data Protection Officer: